Terms of Use

Last updated 5 September 2026

These terms govern your use of Codensity, including what you are responsible for and what our estimates do and do not represent.

Agreement

These terms are an agreement between you and Codensity, Inc. (Ghana) covering your use of Codensity. By creating an account you accept them. If you are accepting on behalf of an organization, you confirm you may bind that organization.

The service

Codensity estimates the energy and carbon impact of software features from telemetry you send us. We develop the service continuously, so features may change over time.

Accounts

  • Give accurate registration details and keep them current.
  • You are responsible for activity under your account and for keeping your SDK keys secret. Rotate a key immediately if it is exposed.
  • Organization owners and admins control who can access their workspace and are responsible for the access they grant.

Acceptable use

You agree not to:

  • Send personal data of your end users in telemetry payloads.
  • Attempt to breach or circumvent rate limits, authentication, or the isolation between organizations.
  • Use the service to build a competing product by systematic extraction of our methodology or data.
  • Use the service unlawfully, or in a way that harms the service or other customers.

Your data

You keep all rights to the telemetry and content you send us. You grant us the licence needed to host and process it in order to provide the service. We use aggregated, non-identifying statistics to operate and improve Codensity.

Nature of the estimates

Codensity produces deterministic estimates, not measurements. Energy and carbon figures are estimated from the telemetry you send using Codensity's own model, and may differ from actual consumption. Their accuracy depends on the accuracy of that telemetry and of the region you configure.

The output is not a certified carbon accounting, audit, or regulatory disclosure, and must not be presented as one. If you publish figures derived from Codensity, you are responsible for their accuracy and for stating the assumptions behind them.

Availability

We aim to keep Codensity available at all times, but it is provided without a service level agreement. We may change, suspend, or discontinue any part of it, and we will give reasonable notice of material changes where we can.

Fees

Codensity has a free plan and paid plans. Current plans, prices and limits are listed on the pricing page. We show you the price and terms before you are charged, and paid plans are optional.

Paid plans are billed in advance, monthly or yearly, through our payment provider, Stripe. You can cancel at any time from your workspace's billing settings; your plan stays active until the end of the period you have already paid for.

If you cancel a yearly plan within 30 days of purchase, we refund it in full. Other payments are non-refundable, except where the law requires otherwise.

If we change the price of a paid plan, we will email you at least 30 days before the new price applies to you.

Termination

You may stop using the service and delete your account at any time. We may suspend or terminate an account that breaches these terms, or where required by law. On termination your data is deleted as described in the Privacy Policy.

Disclaimers and liability

The service is provided "as is" and "as available", without warranties of any kind to the extent permitted by law. We are not liable for indirect, incidental, or consequential losses, or for lost profits, revenue, or data.

Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed, and we will notify you by email of material changes. Continuing to use the service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of Ghana, and disputes will be handled by the courts of that jurisdiction.

Questions about this page? Email support@getcodensity.com.